What types of hair piece/wig do you offer?

We offer a variety of hair pieces/wigs including clip-in, lace closure pieces, HD lace frontal hair pieces, and 360 frontal lace. We also provide different types of hair such as Indian, Brazilian, and Russian hair, ensuring high quality and versatility.

How do I choose the right type of hair piece/wig for me?

Choosing the right hair piece/wig depends on your lifestyle, hair type, and desired look. Our experts can help you select the best option based on your needs. Please call or email us at our support number or email address.

Can I style and heat-treat my hair piece/wig?

Yes, our high-quality human hair pieces/wigs can be styled and heat-treated just like your own hair. However, we recommend using heat protectant products to maintain their quality and longevity.

What is your return and exchange policy for products?

We accept exchanges only for hair pieces/wigs within 7 days of the delivery date, provided the items are unopened and in their original packaging. For example, if your order was delivered on May 1st, you have until May 7th to submit an exchange request.

How can I get in touch with your customer support team?

You can reach our customer support team via phone, email, or by visiting our store. For the fastest assistance, contact us through our website’s live chat feature.

How do I care for and maintain my hair pieces/wigs?

To maintain your hair pieces/wigs, follow a regular care routine that includes gentle washing with sulfate-free shampoo, conditioning, and using products designed for extensions. Avoid excessive heat and be cautious with tangling.

Do you offer customization services?

Yes, you can call and email us if you are looking for something specific. We will take a minimum of 3-10 days to deliver customized products.

What happens if clips come loose or fall off?

In rare cases with clip-in hair pieces/wigs, the clips can come loose and sometimes even break. If this happens, we provide maintenance services, but only for La Bella items.

What styling temperature is recommended?

When styling your seamless hair pieces/wigs with high heat, we recommend setting your tool at 120°C/250°F degrees or lower.

What about shipping and delivery?

Our fulfillment partner fulfills orders within 3 business days. However, if you are ordering a customizable product, it can take up to 10 business days.

Can I color my hair piece/wig?

Yes, you can. Because our hair is 100% human hair, all collections can be dyed. Just note that you should only use semi or demi-permanent hair dye. You should never lift the color, only deposit it. You want to keep the hair healthy.